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I made arrangements to make a higher payment in 12/12. Insteand of just 1 payment they took two. I called and asked them to return one & the agent said I would have to go through my bank. I did & my bank reversed the one payment, but now my bank will not to...
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Quentin, Pennsylvania
#493182
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I went through a divorce the mortgage was in my name primary and my ex-husbands name 5 years ago in the divorce decree I was granted the house, I called HFC/Beneficial to tell them my last name changed, the divorce final and what the courts granted me, sent all...
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#468379
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We have had a 2nd mortgage account for over 15 years. We are trying to payoff the loan. We've made 3 separate email and 2 telephone requests with no response. We have made several payments in the $4,000 range on a monthly basis to pay off this loan, but we can never...
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Anonymous
irenetuz

Someone should start a class action lawsuit!

#447506
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we have been trying for over 3 years to get them to work with us we have a rate of 10.5% interest we were approves for a remidifcation throughtthe harp program to lower interest to 3.25% after 1 3/4 year they came back and said they dont do goverment programs now...
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Anonymous
KayKay

I lost my home last year July 2013. I tried all of the things you all did. They do not do permanent modifications. DO NOT! The sad fact is we allowed ourselves to get into thi...

Anonymous
frustrated in New York

So glad to read your comment/ HFC gave us a modification fr 8percent to 1.5 within 2 months HSBC bought out HFC closed the local doors and left us w no place or address to pay...

#446082
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HFC continues to incorrectly post on my account. In May 2013 I sent payment with the request that a complete monthly payment be of 399.71 be posted and the additional $40.00 amount be credited toward deferred interest. HFC posted the entire amount as a monthly...
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diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

#432221
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they have failed to sue me in a court of law.i have stopped filing my taxes for 16years to get my day in court.but HFC/Beneficial has lead the IRS around by the nose on wild goose chases that interfere with the anti trust laws of this country.they even defrauded...
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diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

#430501
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I have had a loan through HFC for several years and since the beginning have been set up to have my payments automatically taken from my checking account each month. Two months ago my account was paid off yet they have continued to withdraw the monthly payments out of...
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Anonymous
Anonymous

Contact your bank and tell them to cancel this transaction by putting a stop payment on all future deductions. After you do that, you should initiate a dispute with your bank ...

diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

#429879
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i was making my monthly payments and i had a mortgage where my intrest rate would go down every year if i made my payments on time HFC sends me a letter saying my loan has changed and the intrest rate will no longer go down. now i applied for a mortage modification i...
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diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

diamondee
diamondee

file a complaint with federal trade commision. address and phone in comment box. if they get enough they will open a federal investigation. i did it already

#415732
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I have my monthly payment taken directly out of my checking account. Payments was made every 2 weeks. Without notice, explanation or approval, they decided to increase my monthly payment by $400. I called customer service and their explanation is that they have a...
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diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

#413816
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I have discovered that HFC has been gouging my account with late fees even though my payments have been on time. I have been told so many lies as to when and how the late fees occured that it's unbelieveable! I have "never" missed a payment and "never" been late but...
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diamondee
diamondee

Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 (202) 326-2222 www.ftc.gov

#400312
Reply to reviews