They told me that all of the appliances had to stay in the house. I told them that I had sold the refrigerator. NOTHING was said to me at that time. I signed the final paperwork that says I will received $2,500 for relocation. I got the check and it was for $1,500....Read more
I made arrangements to make a higher payment in 12/12. Insteand of just 1 payment they took two. I called and asked them to return one & the agent said I would have to go through my bank. I did & my bank reversed the one payment, but now my bank will not to...Read more
I went through a divorce the mortgage was in my name primary and my ex-husbands name 5 years ago in the divorce decree I was granted the house, I called HFC/Beneficial to tell them my last name changed, the divorce final and what the courts granted me, sent all...Read more
Other Product Review
This company continues to call my house and ask for someone who we do not know and who does not live here, or ever has. Despite telling them this, they continue to call multiple times/day.
We have had a 2nd mortgage account for over 15 years. We are trying to payoff the loan. We've made 3 separate email and 2 telephone requests with no response. We have made several payments in the $4,000 range on a monthly basis to pay off this loan, but we can never...Read more
we have been trying for over 3 years to get them to work with us we have a rate of 10.5% interest we were approves for a remidifcation throughtthe harp program to lower interest to 3.25% after 1 3/4 year they came back and said they dont do goverment programs now...Read more
HFC continues to incorrectly post on my account. In May 2013 I sent payment with the request that a complete monthly payment be of 399.71 be posted and the additional $40.00 amount be credited toward deferred interest. HFC posted the entire amount as a monthly...Read more
they have failed to sue me in a court of law.i have stopped filing my taxes for 16years to get my day in court.but HFC/Beneficial has lead the IRS around by the nose on wild goose chases that interfere with the anti trust laws of this country.they even defrauded...Read more
I have had a loan through HFC for several years and since the beginning have been set up to have my payments automatically taken from my checking account each month. Two months ago my account was paid off yet they have continued to withdraw the monthly payments out of...Read more
i was making my monthly payments and i had a mortgage where my intrest rate would go down every year if i made my payments on time HFC sends me a letter saying my loan has changed and the intrest rate will no longer go down. now i applied for a mortage modification i...Read more
I have my monthly payment taken directly out of my checking account. Payments was made every 2 weeks. Without notice, explanation or approval, they decided to increase my monthly payment by $400. I called customer service and their explanation is that they have a...Read more
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