HFC Beneficial
Reviews and Complaints
www.beneficial.com
Cheikh Qcw
Pasadena, Texas
A scam
Trying to get my mortgage statement for taxes and phones are disconnected.
Reason of review:
Poor customer service
Anonymous
After the fact - bad service
We changed our loan from Beneficial to a different bank in 2003. We are in the process of some major home upgrades and can't get the loan now because in 2003 when the loan was paid off, Beneficial never filed discharge papers. We are just now finding out because we have never tried for another mortgage since then. Now there is no one to even talk to that speaks English or cares to try to help us straighten this out.
Reason of review:
Poor customer service
Josepha Qzs
Could not get any information
When I called it prompted me to enter my account number which we haven't had since 2007 I'd would not enter my social security number because they're not privy to that information anymore we are no longer in a contract I tried my home and cell phone numbers with no resolve
Surabhi Sla
Wronful forclosure
Hone foclosef on in 2010 was suppose to go to court Nov 28rh 2017 and be resolved the hone address is 14948 wonderland Blvd Redding CA. 96003 any info would be appreciated......
Jahan Oka
ACCUSED OF NO HOME OWNERS INSURANCE
FOR THE PAST THREE MONTHS HFC HSBC HAVE BEEN TELLING ME THAT I DONT HAVE HOMEOWNERS INSURANCE . I CONTACTED THEM BY PHONE AND SENT THEM THE REQUIRED INFORMATION AND NOW THEY HAVE GIVEN ME THEIR OWN INSURANCE IM SENDING YOU PICTURES OF MY INSURANCE THAT I HAVE HAD AT THE SAME BROKER FOR FOUR YEARS. I CANT STAND THEM IVE BEEN A GREAT CUSTOMER OF THIS COMPANY FOR 11 YEARS AND NEVER HAD A LATE PAYMENT PLUS THEIR INTREST RATES ARE *** TERRIBLE. IM JUST GOING TO KEEP PRINTING I HATE THEM THEM UNTIL I HAVE ENOUGH WORDS TO SUBMIT.I HATE THEM I HATE THEM I HATE THEM I HATE THEM I HATE THEM I HATE THEM
Loss:
$100000
Cons:
- Uncaring additude and customer practices
Reason of review:
Poor customer service
Preferred solution: just *** see that i have insurance
Anonymous
HFC Beneficial - Mortgage Review
HFC / Benefial changed the papers on my loan to a revolving account and after paying faithfully for 7 years they said that this was only the interest and then they sold the loan. I lost my job and couldn't pay anymore, niw the new company has a collection / law office sueing me for the original amount. I didn't borrow from Taylor Law or Springfield. Springfield sold to Taylor Law PLC. Help someone please, the bank foreclosed on my home and I am ready to scream.
Reason of review:
Problems with payment
Anonymous
Spring Creek, Nevada
Rip off mortgage company
I have had a mortgage with HFC since 2006. This is the worst company I have ever dealt with. They are not friendly, they talk down to you, talk to you like your *** and most of all can't give you a straight answer. I had been in bankruptcy (chapter 13) from December 2010 until my discharge in February of 2016. They decided after they had received a letter from the trustee that our bankruptcy was being discharged if there were any disputes they had 21 days to respond. Oh they responded alright saying that we owed them over 9,000 in late payments and deferred interest. And when I called them to find out what months were late and where the deferred interest came from. They couldn't even give me a straight answer. I had been fighting with them since February of this year and got no where with them. They are thieves and need to be investigated.
Loss:
$25000
Reason of review:
rip off
Preferred solution: Full refund
2 comments
Anonymous
Redwood City, California
Hfc Beneficial Customer Care Review from Redwood City, California
I worked in a local branch for years and was told to sell loans and belive in what you do.in Northern California hfc benefical branch i asked "bruce robinson"my district mgr about intrest short he said hahahahahahahhahahahhahahah let them figure it out..it was so bad customers had been interest short for years and 10-20k behind in pymts even when customers paid every month and a 5 year pre paymet penaltys it was so bad they had a women her name "mary kay" in hr flying around to each district telling us what we are doing is great!! And please adopt new rules so we can be in compliance with government rules when she knew this was bad for familys.I could tell you more nightmares but i would break my keyboard typing of all the crooked stuff that took place..I had many friends leave as well.
Reason of review:
Poor customer service
Anonymous
Mount Juliet, Tennessee
Hardship case
I have had my mortgage with these people for a number of years. Always, always pat on time. I recently had to place my wife in a nursing home due to health issues. Her disability check was half of our monthly household budget for paying our bills. I asked HFC for assistance in helping me decrease my mortgage a little bit. After several weeks, I received a letter stating that my gross income was too much per their percetage rules. Is it me or does anyone out their bring home their gross pay to pay bills? I think this company is run by incompetent, uneducated clowns that have no idea of how to help longtime customers with life altering changes. My recommendation to the general public, DO NOT WASTE YOUR TIME AND MONEY ON THIS LOSER COMPANY...............
Cons:
- Uncaring additude and customer practices
Reason of review:
Poor customer service
Anonymous
Stow, Ohio
Can not login
I have my mortgage with Beneficial and now my login to the site want work. I try to punch up Beneficial web sites and they want come up anymore. This is the first on I got to come up. What do I need to do ??? You said I need to enter at least 100 words so I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. I will. Is that OK.
Cons:
- That they are not being held accountable breaking the law
Reason of review:
can not login
Preferred solution: Let the company propose a solution
1 comment
Anonymous
Farmington, Minnesota
Suck It Review
This company is a bunch of *** ***.
Anonymous
Watertown, Tennessee
Short Review on April&nbs-04:00;09,&nbs-04:00;2016
Absolutely HORRIBLE COMPANY! So upsetting I can't even think straight!
Anonymous
Hyattsville, Maryland
Hfc Beneficial Mortgage Review
All complaints against HFC should sent to: http://www.consumerfinance.gov/complaint/ It works. With enough complaints, HFC will have to literally close doors.
Reason of review:
Bad quality
Anonymous
Glassboro, New Jersey
HFC Beneficial - Mortgage Review from Glassboro, New Jersey
Been stealing my money for years! Can't get out of hfc and no other mortgage company will deal with them to help us...we try and call hfc and they said we don't refi loans anymore so we are locked in a 9% rate it's so rediculoisd we should be down at 2 % worse company in the history of mortgage companies.... We just hired a lawyer!
Reason of review:
Poor customer service
1 comment
Anonymous
Toledo, Ohio
Trapped and no one can help.
HFC is a company that preys on people in need of help. The interest that I am being charged in criminal. You can not meet with anyone to discuss you options. I have called my Congress persons office and referred to a letter writing campaign. I reached out to the Housing Authority and they can't help. HFC is hidden in Carrol Stream IL and afraid to face those they are taking advantage of. I am seeking a lawyer with the tenacity to take them on. They offered to "help" by deferring payments and now I have $65,000 of interest. Helped themselves!
Reason of review:
Poor customer service
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Contact the Consumer Financial Protection Bureau as well as the Dept. of Justice (Consumer protection) & file a complaint.
Let your attorney handle that. That is what they are paid to do.